CatSaviours Help Center

Shipping and Handling

How long does shipping take?

Why does shipping take so long?

Do you ship internationally?

My Shipment Was Delayed

Returns and Refunds

My item came incomplete/damaged

How long am I eligible for a refund?

What products can be refunded or returned?

If I'm not eligible, can I receive a partial refund?

Can I cancel my order?


Is your website secure with my personal information?

Is your store GDPR compliant?

Our Guarentees

Do CatSaviours provide a quality guarantee for all the products being sold?

How much does shipping cost?


My items arrived in different times and packages

I ordered two products, but have received only one... what's happening?

How do I order on your website?

How can I check the status of my order?